These terms govern your use of the bw99 platform. Please read them carefully before registering or placing any bets. By creating a bw99 account, you agree to everything set out below.
Last Updated: January 2025These six points summarise the most important parts of the bw99 Terms and Conditions. The full terms follow below.
bw99 is strictly for adults. You must be at least 18 years old to register an account, make a deposit, or place any bet on the platform. bw99 reserves the right to request age verification documents at any time and will close accounts that cannot confirm eligibility.
Each player is permitted to hold exactly one bw99 account. Duplicate accounts — whether registered under the same name, phone number, device, or payment method — will be closed and any associated balances may be forfeited without notice.
All transactions on bw99 are processed in Bangladeshi Taka via bKash, Nagad, and Rocket. Deposits credit instantly. Withdrawals are processed within ten minutes for standard amounts. bw99 does not charge transaction fees on deposits or standard withdrawals.
All bonuses and promotional credits issued by bw99 are subject to wagering requirements before they can be withdrawn. The specific requirements for each offer are stated clearly in the promotion details. Attempting to withdraw bonus funds before meeting requirements will result in forfeiture.
bw99 prohibits any form of cheating, collusion, use of automated betting software, or exploitation of software errors. Accounts found to be in violation of fair play rules will be suspended immediately and any winnings generated through prohibited activity will be voided.
bw99 provides deposit limits, session reminders, and self-exclusion options to all registered players. If you feel your gaming is becoming a problem, contact bw99 support immediately. The platform takes its duty of care to players seriously and will act on any responsible gaming request without delay.
By registering an account on bw99 or continuing to use the platform after any update to these terms, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. If you do not agree, you must not use bw99.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and bw99 ("the Platform", "we", "us"). They govern all use of the bw99 website, mobile application, and any services offered through the platform.
By accessing bw99, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and agree to comply with them. These Terms apply alongside the bw99 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and bw99.
bw99 reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of bw99 after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.
To register and use a bw99 account, you must meet all of the following eligibility requirements:
bw99 may request identity verification documents at any point during your use of the platform. This includes but is not limited to a government-issued photo ID, proof of address, and proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.
When registering on bw99, you agree to provide accurate, complete, and current information. Providing false information during registration — including a false name, date of birth, or contact details — is a violation of these Terms and will result in immediate account closure and forfeiture of any balance.
You are solely responsible for maintaining the security of your bw99 account. This includes keeping your password confidential and not sharing your login credentials with any other person. bw99 will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
Each player is permitted to hold one bw99 account only. If bw99 identifies that a player holds multiple accounts — whether under the same or different names, phone numbers, or payment methods — all duplicate accounts will be closed. Any balances, bonuses, or winnings associated with duplicate accounts may be voided at bw99's discretion.
You must notify bw99 support immediately if you suspect that your account has been accessed without your authorisation. bw99 will investigate all such reports and take appropriate action to secure the account.
bw99 processes all deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. No other payment methods are currently accepted. All payment accounts used on bw99 must be registered in your own name — third-party deposits and withdrawals are not permitted.
Deposits on bw99 are credited to your account instantly in most cases. If a deposit does not appear within fifteen minutes, contact bw99 support with your transaction reference number and the issue will be investigated promptly.
Withdrawal requests are processed within ten minutes for standard amounts during normal operating hours. bw99 reserves the right to conduct additional verification checks before processing withdrawals above certain thresholds. During these checks, the withdrawal may be temporarily held pending document review.
bw99 reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms. In such cases, bw99 will notify the player and may request additional documentation before releasing funds.
bw99 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated in the relevant promotion, which form part of these Terms when accepted.
Unless stated otherwise in the specific promotion terms, the following general bonus conditions apply to all bw99 offers:
If you are unsure whether a specific bet or game contributes to your wagering requirement, contact bw99 support before placing the bet. bw99 support can confirm contribution rates for all games and bet types on the platform.
All games available on bw99 — including live casino tables, slots, and locally popular titles such as Hi-Lo, Circle, Pappu, Water Polo, and Double Fortune — use certified Random Number Generator (RNG) technology. Game outcomes are entirely random and cannot be predicted, influenced, or manipulated by any party, including bw99 itself.
bw99 is committed to providing a fair gaming environment for every player on the platform. The following fair play standards apply to all bw99 accounts:
In the event of a technical failure during a game round, bw99 will resolve the situation in accordance with its game provider's rules. Where a round cannot be completed due to a technical issue, bets will typically be refunded to the player's account. bw99's decision on technical dispute resolutions is final.
The following activities are strictly prohibited on bw99. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
bw99 collects and processes personal data in accordance with its Privacy Policy. By registering on bw99, you consent to the collection, storage, and use of your personal information as described in that policy.
bw99 will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, fraud prevention, or where required by law. For full details on how bw99 handles your data, please review the Privacy Policy.
bw99 is committed to promoting responsible gaming across its entire player base. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options.
If you believe your gaming is becoming problematic, you are encouraged to use these tools immediately. You can also contact bw99 support at any time to request a temporary or permanent self-exclusion. Self-exclusion requests are processed without delay and cannot be reversed during the exclusion period.
bw99 will never encourage a player to continue gaming beyond their stated limits or to reverse a self-exclusion decision. For full details on the responsible gaming tools available on bw99, please visit the Responsible Gaming page.
You may close your bw99 account at any time by contacting customer support. Any remaining real-money balance at the time of closure will be returned to your registered payment method, provided all withdrawal conditions have been met and no outstanding verification is pending.
bw99 reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:
Where an account is closed due to a Terms violation, bw99 reserves the right to withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited in full.
bw99 provides its platform on an "as is" basis. While bw99 makes every effort to ensure the platform is available and functioning correctly at all times, it does not guarantee uninterrupted access or error-free operation.
To the maximum extent permitted by applicable law, bw99 shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to losses resulting from technical failures, delays in payment processing, or interruptions to game availability.
bw99's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the thirty days preceding the event giving rise to the claim.
bw99 reserves the right to amend these Terms and Conditions at any time. When material changes are made, bw99 will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised effective date.
Your continued use of bw99 after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using bw99 and may request account closure by contacting support.
If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the bw99 support team. Support is available 24 hours a day, seven days a week, in both Bengali and English.
Email: [email protected]
You can also reach bw99 support via the live chat feature available on the platform after logging in to your account.